TRAI Regulations

TRAI Regulations & DLT Compliance for Bulk SMS

In India, Bulk SMS services are regulated by the Telecom Regulatory Authority of India (TRAI) to prevent spam, fraud, and unauthorized messaging. BulkSMS.ca adheres to TRAI’s Distributed Ledger Technology (DLT) compliance, ensuring legitimate, fast, and secure SMS deliveries for businesses, startups, and enterprises.

What is DLT in Bulk SMS?

Distributed Ledger Technology (DLT) is a blockchain-based system that ensures:

Verification & Registration of Bulk SMS senders (Principal Entities & Telemarketers)

Pre-approval of Sender IDs (Headers) and Message Templates

Prevention of spam & unauthorized promotional messaging

Full traceability of SMS campaigns with government oversight

Under TRAI’s mandate, every Bulk SMS provider must register on a DLT platform to continue sending messages.

New TRAI Bulk SMS Guidelines & Routes

TRAI has classified Bulk SMS into three major routes:

  • - For banks, financial institutions & government notifications
  • - Can be sent 24/7, including DND numbers
  • - Requires DLT pre-approval of templates
  • - Examples: OTPs, Banking alerts, Transaction confirmations

Example SMS:

“Your OTP for login is 123456. Do not share it with anyone.”

  • - Used for marketing & promotional activities
  • - Delivered only to Non-DND numbers
  • - Timing restriction: Allowed only between 10 AM – 9 PM
  • - Requires explicit consent from the recipient

Example SMS:

“Flash Sale! Get 40% off on electronics. Shop Now: www.xyzstore.com”

Service Implicit:

  • - Informational SMS updates like appointment reminders, order status, confirmations
  • - Sent to both DND & Non-DND numbers

Example SMS:

“Your doctor’s appointment is scheduled for 5 PM on 15th Sept.”

Service Explicit:

  • - Promotional-like messages sent to DND users after their prior consent
  • - Example: Offers for subscribed customers

Example SMS:

“Enjoy 15% off on your renewal. Renew before 25th Sept.”

DLT Registration Requirements for Bulk SMS

To send Bulk SMS, businesses must:

Register as a Principal Entity on a DLT Platform

Submit Sender IDs (Headers) & Message Templates for Approval

Follow TRAI Guidelines for SMS Content & User Consent

Avoid Spam & Unauthorized Messaging

Why Choose BulkSMS.ca for DLT-Compliant Bulk SMS?

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